5.4 Enabling and disabling mobile IDs

You can enable or disable a mobile device in the following ways:

• Using the Enable Device and Disable Device options on the View Device screen in the MyID Operator Client.

  See the Enabling and disabling devices section in the MyID Operator Client guide.

• Using the MyID Core API.

  This uses the same mechanism and requires the same configuration as the Enable Device and Disable Device options in the MyID Operator Client. See the Accessing the API documentation section in the MyID Core API guide for details of accessing the API documentation, which contains details of the relevant methods.

• Using the Enable / Disable ID workflow in MyID Desktop.

  See section 5.4.1, Enabling or disabling a mobile device in MyID Desktop.

5.4.1 Enabling or disabling a mobile device in MyID Desktop

The Enable / Disable ID workflow allows you to change the status of an issued ID and its certificates; you can disable an ID so that the certificates are suspended, or enable an ID so that the user can use its certificates again.

To enable or disable a mobile ID:

1. From the Mobile Devices category, click Enable / Disable ID.
2. Click Search then use the Find Person screen to find the cardholder, then select the device you want to enable or disable.

3. To disable a mobile ID, select the reason and type the details for disabling the mobile ID, then click Disable.

   To re-enable a mobile ID, click Enable.