5.4 Enabling and disabling mobile IDs

You can enable or disable a mobile device in the following ways:

5.4.1 Enabling or disabling a mobile device in MyID Desktop

The Enable / Disable ID workflow allows you to change the status of an issued ID and its certificates; you can disable an ID so that the certificates are suspended, or enable an ID so that the user can use its certificates again.

To enable or disable a mobile ID:

  1. From the Mobile Devices category, click Enable / Disable ID.
  2. Click Search then use the Find Person screen to find the cardholder, then select the device you want to enable or disable.
  3. To disable a mobile ID, select the reason and type the details for disabling the mobile ID, then click Disable.

    To re-enable a mobile ID, click Enable.